Three-Dimensional Interviewing

In their book entitled Three-Dimensional Interviewing, authors Rich Layton, Paul Shay and Matt Terronez write of the "Three C's" - Capability, Commitment, and Chemistry.

Unlike traditional interviewing which focuses almost exclusively on the person’s skills and past experience, this results-oriented approach  enables the interviewer to establish a complete picture of a candidate’s potential by developing a three-dimensional profile of the individual in terms of:

• Capability – the knowledge and skills to do the job.

• Commitment – the attitude and motivation to do the job effectively.

• Chemistry – sufficient alignment of the candidate’s values and working styles with those of the organization (i.e., its culture).

This approach, which we have now adopted, promises to assist in the establishment of a high-performance workforce with the right people in the right jobs – fully committed to the success of the organization. 

 

The Benefits of Supporting Retrenched Employees

In today’s challenging and volatile business environment companies, in order to survive, are compelled to make structural changes which often result in the unfortunate necessity of reducing employee levels.

Implementation of this approach can be fraught with conflict and unless both fairly and professionally handled, companies can be subject to:

·         Litigation and unrest

·         “Survivor Syndrome” and a reduction of morale amongst remaining employees

·         Loss of key personnel who leave because they can

·         Lost reputation as an employer of choice

·         The inability to attract quality staff

In their determination to “do the right thing” companies are able to address and circumvent many of the pitfalls arising by selecting and adopting a variety of Corporate Sponsored outplacement models, specifically designed to meet their unique requirements.

In situations of this nature, costs are often prohibitive but there are a number of cost effective programmes available which include:

·         A self help approach with the use of a book covering the elements of Separation, Preparation, Communication and Negotiation enhanced by telephonic support in a language of the participant’s choice

·         Group modules covering the above topics

·         Personalised coaching

Should there be a potential or existing need for these services, we would value the opportunity of meeting to discuss our programmes and their benefits.  Contact Derek (on 011 678 2009 or email derekm@dma-group.co.za) or Ross (on 011 888 9009 or email rossm@dma-group.co.za).