Three-Dimensional Interviewing

In their book entitled Three-Dimensional Interviewing, authors Rich Layton, Paul Shay and Matt Terronez write of the "Three C's" - Capability, Commitment, and Chemistry.

Unlike traditional interviewing which focuses almost exclusively on the person’s skills and past experience, this results-oriented approach  enables the interviewer to establish a complete picture of a candidate’s potential by developing a three-dimensional profile of the individual in terms of:

• Capability – the knowledge and skills to do the job.

• Commitment – the attitude and motivation to do the job effectively.

• Chemistry – sufficient alignment of the candidate’s values and working styles with those of the organization (i.e., its culture).

This approach, which we have now adopted, promises to assist in the establishment of a high-performance workforce with the right people in the right jobs – fully committed to the success of the organization.